Frequently asked questions

Everything a freelance tattoo artist wants to know before ditching the DMs-and-spreadsheets patchwork.

Getting started

Do I need to run a studio to use Inky?+

No. Inky is built for the individual, freelance tattoo artist. There's no studio roster, no chairs, no multi-staff setup to configure - it models you and your clients, not a shop.

Is Inky really free?+

Yes. The Free plan costs you nothing, every month. We're paid by a 10% booking fee your client pays on the deposit, or by your Professional subscription.

Who pays the booking fee?+

Your client, on the deposit only. It's included in the deposit price they see from the start, with the breakdown shown, so there are no surprises.

Do you take anything from the rest of my tattoo price?+

No. The fee applies to the deposit, never to the balance.

How do I remove the booking fee for my clients?+

Upgrade to Professional, $29/month. Your clients pay the deposit and nothing else.

Can I cancel anytime?+

Yes. Professional is month-to-month or annual, and you can cancel from your account. You keep access to the end of the billing period, then move to Free - with all your clients and records.

Do I need to install anything?+

No. Inky runs in your browser and on your phone. Your clients book from a link - no app for them to install either.

Booking & clients

Can clients book themselves?+

Yes. You share a booking link; clients pick a placement, size and time, attach design references, and pay a deposit - without a DM back-and-forth. You wake up to a booked, paid appointment.

Does it replace my Instagram DMs for booking?+

For the booking itself, yes - clients book and pay through your link instead of a long DM thread. Your DMs stay for the relationship and the showcase; the scheduling stops being a conversation.

What's a 'client 360'?+

One page per client: past pieces, session notes, references, aftercare and consent forms. It persists across sessions, so you remember a sleeve is three sessions in without scrolling a chat thread.

Can I take deposits and balances?+

Yes. Deposits are taken at booking; balances and refunds are tracked against the appointment. No separate spreadsheet.

Does it handle consent and intake forms?+

Yes - digital intake and consent forms, stored against the client and appointment. No paper, no filing cabinet.

Portfolio

Is the portfolio part of the tool?+

Yes. Your portfolio lives in the same place you run the business, so your past work sells the next booking instead of sitting in a separate app you have to maintain.

Can I show different styles separately?+

Yes - organise your work by style so clients find the work that matches what they want.

Comparisons

How is this different from Fresha or Vagaro?+

Those are salon suites built around hair, skin and nails, with a consumer marketplace. Inky is tattoo-first and freelance-first. You never pay a fee on clients you bring yourself: on Free, your client pays a small booking fee on the deposit only, and on Professional there's no fee at all.

How is this different from Venue?+

Both are free to start, with a booking fee paid by the client. Inky's applies to the deposit only. Venue's also applies to payments processed through it. Inky's Professional plan ($29/month) removes the fee entirely, and Inky runs consent forms, client records with medical flags and multi-session projects alongside booking.

How is this different from Acuity or Square Appointments?+

Those are excellent general schedulers. They handle time and money well, but they don't model tattooing - no portfolio, no client 360, no consent forms. Inky wraps the scheduler in the rest of the workflow.

How is this different from tattoo-specific apps?+

Tattoo-specific tools are in the right category, but many lean toward multi-artist studios. Inky is built for one artist, so there's less studio overhead to configure and ignore.

Data & privacy

Is my client data mine?+

Yes. You own your client data and can export it at any time. See our Privacy Policy for how we store and protect it.

Where is data stored?+

On secure cloud infrastructure (see our Privacy Policy for subprocessors). Consent and intake forms are stored against the client and appointment, not on paper.

Can I export everything if I leave?+

Yes. You can request an export of your data before termination; we retain it for 90 days afterward, then delete it.

Still have questions?

Start free and see how it fits your work - no card needed. Professional has a Free plan.

Free plan